Terms & Conditions
Last updated: 2026-07-23
These Terms & Conditions apply to services provided by Immovira AB through this website, by email, by phone, through online consultation or through any other agreed communication channel.
By requesting a consultation, accepting a quote or using our services, you agree to these Terms & Conditions unless otherwise agreed in writing.
1. Company Information
Immovira AB
Company registration no: 559588-7711
Registered office: Lund, Sweden
Email: info@immovira.se
Phone: +46 76 020 11 32
2. Services
Immovira AB provides guidance and administrative support with Swedish migration matters. Services may include, but are not limited to:
- Initial consultations
- Work permit support
- EU Blue Card support
- Student permit support
- Family member permit support
- Permit extension support
- Permanent residence permit support
- Citizenship support
- Employer support
- Document review
- Support with requests for additional information
- Appeal-related support and refusal review
- Other migration related services
The exact scope of service will be confirmed before work begins.
3. Nature of the Services
Immovira AB provides migration-related guidance, application support, document review and administrative support.
Immovira AB does not guarantee that an application, extension, appeal or other migration matter will be approved. All decisions are made by the Swedish Migration Agency, Swedish courts or other relevant authorities.
Information provided by Immovira AB is based on the information available at the time and the information provided by the client or relevant parties.
4. No Guarantee of Outcome
Immovira AB cannot guarantee:
- Approval of any application
- A specific processing time
- A faster decision from the Swedish Migration Agency
- A specific decision from any authority or court
- That an application will be free from requests for additional information
The client understands that the final decision is always made by the relevant authority or court.
5. Client Responsibilities
The client is responsible for providing complete, accurate and truthful information.
The client is also responsible for:
- Providing requested documents and information in time
- Informing Immovira AB of any changes that may affect the matter
- Reviewing information before submission where requested
- Ensuring that information provided to Immovira AB is correct
- Paying applicable fees and charges in accordance with the agreed terms
Immovira AB is not responsible for delays, refusals or other consequences caused by incomplete, incorrect, misleading or late information provided by the client or third parties.
6. Deadlines
The client is responsible for informing Immovira AB of any relevant deadlines as early as possible.
Immovira AB may assist with reviewing deadlines and preparing material, but the client remains responsible for ensuring that all information and documents are provided in sufficient time.
Immovira AB is not responsible for missed deadlines, delays or negative consequences caused by late, incomplete or incorrect information provided by the client, third parties or authorities.
If a matter is time-sensitive, this must be clearly communicated to Immovira AB before any work begins.
7. Fees and Prices
Fees are stated on the website or provided in a separate quote or agreement.
Unless otherwise stated, prices are stated in SEK and do not include Swedish VAT or Swedish Migration Agency application fees.
The final fee may depend on the type of matter, complexity, urgency and level of support required.
8. Swedish Migration Agency Fees
Swedish Migration Agency application fees are not included in Immovira AB’s service fees unless this is expressly stated in writing.
The client is responsible for paying any applicable authority fees, application fees, court fees, translation costs, courier costs or other third-party costs unless otherwise agreed terms.
9. Payment Methods
Immovira AB accepts payment by invoice and, where available, card payment through Stripe or payment through PayPal.
The available payment methods may depend on the type of service, client situation and country of payment.
The payment method, payment terms and scope of service will always be confirmed before any work begins.
10. Payment Terms
Payment terms will be stated in the quote, invoice or written confirmation provided by Immovira AB.
For private clients, payment may be required before the service begins unless otherwise agreed.
For business clients, payment by invoice may be available subject to agreement.
If payment is not made on time, Immovira AB may pause or stop work until payment has been received.
11. Consultations
A consultation is intended to provide general guidance based on the information available at the time of the consultation.
A consultation does not automatically include full application support, document review or ongoing case handling unless this has been agreed separately.
Free consultations, where offered, may be limited in time and scope.
12. Document Review
Document review services are based on the documents and information provided by the client.
A document review may identify missing information, unclear details or issues that may need further attention, but it does not guarantee that the application will be approved or that the Swedish Migration Agency will not request additional information.
13. Requests for Additional Information
If the Swedish Migration Agency or another authority requests additional information, Immovira AB may assist with reviewing the request, identifying relevant information and preparing a structured response.
The client remains responsible for providing accurate information and documents within the deadline set by the authority.
14. Appeals and Refusal Review
Appeal-related services may include reviewing a refusal decision, identifying relevant issues and assisting with structured appeal-related material.
Immovira AB does not guarantee that an appeal will be successful or that a decision will be changed.
The client is responsible for ensuring that appeal deadlines are observed. Immovira AB must receive relevant documents and information in sufficient time before any deadline.
15. Cancellation and Right of Withdrawal
Private clients may have a statutory right of withdrawal when entering into a distance contract.
If the client requests that Immovira AB begins providing the service before the withdrawal period has expired, the client may be required to pay for the part of the service that has already been performed.
If a service has been fully performed with the client’s express request and acknowledgement, the right of withdrawal may no longer apply.
Any cancellation or withdrawal request should be sent to:
16. Changes to Scope
If the matter becomes more complex than initially expected, or if the client requests additional work, Immovira AB may provide a revised quote or charge an additional fee.
Additional work will normally be confirmed before it is carried out.
17. Communication
Communication may take place by email, phone, video meeting, online form or other agreed communication channels.
The client is responsible for providing correct contact details and checking messages regularly.
Immovira AB is not responsible for delays caused by the client not reading or responding to communication in time.
18. Confidentiality
Immovira AB will treat client information with care and confidentiality.
Information may be shared with relevant parties where necessary to provide the service, where required by law or where the client has requested or approved such sharing.
For more information about how personal data is processed, please see our Privacy Policy.
19. Personal Data
Immovira AB processes personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and relevant Swedish data protection legislation.
For more information about how Immovira AB collects, uses, stores and protects personal data, please see our Privacy Policy.
20. Website Information
Information on this website is provided for general information purposes only.
Although Immovira AB aims to keep information accurate and up to date, migration rules, fees and authority practices may change.
Website information should not be considered a guarantee that a person is eligible for a specific permit or outcome.
21. Limitation of Liability
Immovira AB is not liable for:
- Decisions made by the Swedish Migration Agency, courts or other authorities
- Processing times or delays caused by authorities
- Consequences of incomplete, incorrect or late information provided by the client or third parties
- Technical issues outside Immovira AB’s reasonable control
- Losses caused by the client’s failure to follow instructions or provide requested information in time
Nothing in these Terms & Conditions limits liability where such limitation is not permitted under applicable law.
22. Complaints
If you are dissatisfied with a service, please contact Immovira AB as soon as possible so that we can review the matter.
Complaints should be sent to:
Please include your name, contact details, description of the issue and any relevant documentation.
23. Disputes
These Terms & Conditions are governed by Swedish law.
In the event of a dispute, the parties should first attempt to resolve the matter through dialogue.
If the client is a consumer and the dispute cannot be resolved directly with Immovira AB, the consumer may have the right to contact the Swedish National Board for Consumer Disputes, ARN.
24. Changes to These Terms
Immovira AB may update these Terms & Conditions from time to time.
The latest version will always be available on this website.
Updates apply from the date they are published, unless otherwise stated.